寫實相片，在又白又明亮的工作室背景，掛了手工材料及針線，寵物模型及寵物衣服，一名香港啡色長髮女性設計師背對鏡頭，用衣車用心地手工制作巨型犬隻的衣服，從工作室望出去是維多利亞港。

WAG & HEM Workshop: Fulfilling Pets' Dreams Through Design

From "Can't Fit" to "Can Wear"

Our brand philosophy is to create "pet fashion not limited by body size": equally focused on large sizes: from XXS to 9XL → our store is the first choice for giving giant fur babies a "decent fit". After all, in the Hong Kong market, only WAG & HEM can provide "pet fashion" designed for large body types.

The store manager, Sasa (SASA), holds an honors bachelor's degree from the Design Department of Hong Kong Polytechnic University and certified pet grooming qualifications from Hong Kong and the UK. She understands the frustration of large dog owners: market clothes are either too loose and slip off or lack sizes from 2XL to 9XL.

As the owner of a 2XL-sized poodle, she deeply knows the regret of clothes that fit the style but not the body.

Sasa is a designer committed to "pet fashion not limited by body size." She actively searched for studios that meet aesthetic standards and even secured Hong Kong and overseas agency rights for more high-quality pet fashion brands. Currently, she has obtained PETURE COSER (pet jewelry, hair accessories, and mid-to-high-end formal wear), BITEONE (harnesses and themed specialty clothing), and developed original pet-themed handmade wearable nails, pet-themed crystal bracelets, and the most luxurious custom-made gowns — she ensures quality through design aesthetics, with many studios executing exquisite craftsmanship in the details.

From size XXS to 9XL, WAG & HEM Unique Workshop allows every fur baby of different body types to dress decently.

Brand Story
四名香港華人女手作人在又白又亮的工作室裏設計著寵物衣服,一名在量尺寸,一名在畫圖則,兩名在車寵物衣服,她們都是側面或背對鏡頭。

"Design shouldn't be biased by body type; every furry friend deserves their own style"

  • Currently, the market only focuses on small cats and dogs (XXS to L), leaving medium to large cats and dogs from XL to 9XL "without clothes" → Our store also develops clothing patterns for medium to large and giant pets. The collaborative studio fine-tunes the tailoring based on body measurements (chest girth, neck girth, shoulder width) to ensure a snug fit without tightness.

  • Joint design and creation: Not pursuing factory production, but collaborating with handmade studios for "themed design + co-creation" → each piece of clothing carries the warmth of handmade craftsmanship, and can be fine-tuned according to the special body shapes of medium to large and giant pets (such as the chest width of giant dogs and shoulder width adaptation for large cats), solving the core pain point of "not finding well-fitting clothes."

  • The high-end custom process is too complicated → Our store uses a "collaborative handmade + semi-custom model": owners choose the theme + provide body measurements, and the studio adjusts the size based on the design draft, offering reasonable prices while ensuring "fit + uniqueness."
Brand Philosophy

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WAG & HEM Workshop

We don't just sell clothes; we offer a "fashion solution for pets ranging from tiny to giant" — filling the gaps with design, ensuring a perfect fit through collaborative craftsmanship, allowing owners to spend reasonably and give their pets "exclusive fashion that others can't buy."

In summary: While others make "ordinary clothes for small dogs," our store creates "fashion designs for pets from tiny to giant" — so pets of all sizes can dress neatly and uniquely.

This is the very purpose of WAG & HEM.

Create a personalized feelBody Fit

Order Production and Shipping Policy

  • Order Confirmation: Within 24 hours of payment, customer service will verify sizing measurements; once confirmed, production will begin. If the information is incomplete, we will contact you for supplementation; otherwise production will be delayed.

  • If Production Is Delayed: If delays occur due to raw material shortages or complex handmade processes, we will notify you 24 hours in advance and provide a small gift as an apology.

Shipping Policy

  • Shipping Origin & Courier: Shipped directly from Hong Kong, default courier is SF Express / international courier (chosen based on destination);

  • Tracking: A tracking number will be provided after shipment and can be checked on the order page; international shipments may require customs clearance, so please allow extra time.

  • Lost / Damaged Items: If loss or damage during transit is confirmed, with courier proof we will resend the same item free of charge or issue a refund.

Customer Reviews

  • 露營背景，美國主人與戴著西部主題口水巾的大丹犬開心地望鏡頭

    Mark (Great Dane owner)

    "Finally, a brand that gets giant dog fashion! The Western-themed bib is awesome—those co-created chest measurements fit perfectly. Took it camping, and everyone asked where I got it." ——Mark (Great Dane owner)

  • 背景晴空塔，日本男飼主抱著穿著櫻花學院風格口水巾的大型緬因貓感到很快樂

    Kenta (owner of the Corn Shoes cat)

    「The cherry-blossom school-style armor is just too cute! The shoulder-width adjustment is perfect and it doesn't constrict the fur. I'm amazed by the handmade details, and my Instagram posts got twice as many likes.」—— Kenta（owner of Cornshoe the cat）

  • 寫實相片,法國女飼主拖著穿著復古領結款的獒犬出門,非常時尚

    Sophie（propriétaire d'une mastiff）

    「The vintage bow tie is so elegant! The cut specially designed for giant dogs is perfect, far more luxurious than those loose smocks. My friends think it's a bespoke creation.」——Sophie（owner of a mastiff）

  • 韓國女主人開心地抱著穿童話馬戲團風格寵物衣服的藏獒,藏獒也望向女主人

    Jimin（owner of a Tibetan Mastiff）

    「Fairy Tale Circus series really stands out! The Handmaker adjusts it to fit his body shape, so he can run and play comfortably. I was finally able to dress my big pup in pretty and comfortable clothes.」——Jimin（Tibetan Mastiff owner）

Chinese meaning of WAG & HEM

"Weixi Workshop" embodies our understanding of the relationship between pets and people—

Every furry friend has a unique body shape and personality. We reject the assembly line "one-size-fits-all" mindset and specially create "tailored, well-fitting designs" for pets from XL to 9XL, so that every life can be treated with care.

"Weixi" means "connection" and "care": on one side, it connects to the comfort and fashion of the furry friend; on the other, it connects to the owner's love for their pet. Using design as a bridge and joining forces with artisans, we transform the regret of "large pets not fitting suitable clothes" into the warmth of "dressing well and playing freely," making the bond between pets and people closer through a well-fitting garment.

"Workshop" conveys our creative attitude: we do not pursue factory production but focus on handmade craftsmanship, collaborating with artisans from studios across regions. We "connect" with needle and thread to sew warmth into every piece, ensuring each garment carries the original intention of "designing for unique lives."

"Weixi Workshop" is both a respect for individual pets and a care for the bond between people and pets—because we understand, because we cherish, we closely "connect."

CONNECTION & UNIQUE

Contact the store

Return Policy

WAG & HEM Maintenance Workshop Return Policy
Core Principles
Due to the "personalized customization attributes" and "hygiene considerations" of pet handmade clothing,
we implement a "limited return and exchange" policy. Thank you for your understanding and support.

Situations Eligible for Return or Exchange (must apply within 7 days of receiving the product)
Quality issues: For manufacturing defects such as seam detachment or snap button damage not caused by human factors,
please provide clear photos. After confirmation, free exchange is available (same style or other styles of equal value).


Situations Not Eligible for Return or Exchange
1. Items that have been worn, washed, or show obvious signs of use (such as hair residue, stains, odors, etc.);

2. Damage caused by pet biting or scratching;

3. No quality issues and size matches the data you provided (please carefully confirm body measurements before purchase);

4. Customized items (such as specially modified theme elements) are not eligible for return or exchange.


Return and Exchange Process
1. Contact customer service and explain the reason, providing the order number and product photos;
2. After customer service confirms eligibility, you will be informed of the return address and important notes;
3. Please package the product properly and send it back (round-trip shipping cost: borne by us for quality issues, by the buyer for other situations);
4. After receiving the returned product, processing will be completed within 3-5 business days (exchange/modification/refund).


Friendly Reminder:
Slight variations due to handmade production are normal and not quality issues~
To ensure a good fit, we recommend referring to the "Body Measurement Guide" before purchase,
or consulting customer service for size confirmation~

If you have any questions, feel free to contact us anytime. We wish you and your furry friend a pleasant shopping experience!