寫實相片，在又白又明亮的工作室背景，掛了手工材料及針線，寵物模型及寵物衣服，一名香港啡色長髮女性設計師背對鏡頭，用衣車用心地手工制作巨型犬隻的衣服，從工作室望出去是維多利亞港。

WAG & HEM Studio: Making Pets' Dreams Come True Through Design

從「穿不上」到「穿得到」

本品牌理念是做「不被體型限制的寵物時尚」: 專注大體型：專攻 L - 9XL → 想給大型毛孩子「穿得體面」，首選就是我們，畢竟市場上專為大體型設計的「時尚款」，只有 WAG & HEM 能提供。

本店主理人 莎莎(ROSA) 為香港理工大學設計系畢業生、持有香港及英國認證的寵物美容證書。 她體會到大型犬主人的無奈：市場衣服要麼鬆垮竄位，要麼缺 3XL至9XL 碼。

身為養寵人，她深知「不合身」的遺憾。

於是，這位堅持「不被體型限制寵物時尚」的設計師，主動拜訪眾多手作人及工作室，目前與 娜娜(NANA)、祖妮(JOLIE)、多比(DOBBY)三位手作人聯手 —— 她以設計美學把關品質，三人以精湛手藝落地細節。

從尺寸L碼到 9XL碼，WAG & HEM 唯繫工房 讓每隻大體型毛孩子，都能穿得體面。

Brand Story
四名香港華人女手作人在又白又亮的工作室裏設計著寵物衣服,一名在量尺寸,一名在畫圖則,兩名在車寵物衣服,她們都是側面或背對鏡頭。

"Design shouldn't be biased by body type; every furry friend deserves their own style"

  • The market only focuses on small dogs, leaving L - 9XL large dogs and cats "with no clothes to wear" → we develop patterns specifically for large-sized pets, collaborating with artisans to fine-tune cuts based on body measurements (chest circumference, neck circumference, shoulder width), ensuring a close fit without being tight.

  • Artisan collaborations: not pursuing factory-style production, partnering with artisan studios for "theme design + co-branded creations" → every piece carries a handmade touch, and can be adjusted for the "unique body shapes" of large pets (for example, chest width for giant breeds, shoulder-width adjustments for big cats), solving the core pain point of "not being able to find well-fitting clothes."

  • High-end custom processes are too cumbersome → we use a "collaborative handmade + semi-custom model": pet owners choose a theme + submit measurements, artisans adjust dimensions according to the design draft, pricing is affordable, while ensuring "well-fitting + unique".
Brand Philosophy

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WAG & HEM Workshop

Not just selling clothes, but offering "a solution that lets large-sized furry companions go out in style" — filling the gap with design, guaranteeing a proper fit through collaborative handcrafting, and allowing owners to spend a reasonable amount to give their pets "exclusive fashion that others can't buy."

Summary: While others make "ordinary clothes for small dogs," we create "fashion-design pieces for large-sized furry companions" — so large pets can dress smartly and uniquely.

This is why WAG & HEM exists.

Create a personalized feelBody Fit

Order Production and Shipping Policy

  • Order Confirmation: Within 24 hours of payment, customer service will verify sizing measurements; once confirmed, production will begin. If the information is incomplete, we will contact you for supplementation; otherwise production will be delayed.

  • If Production Is Delayed: If delays occur due to raw material shortages or complex handmade processes, we will notify you 24 hours in advance and provide a small gift as an apology.

Shipping Policy

  • Shipping Origin & Courier: Shipped directly from Hong Kong, default courier is SF Express / international courier (chosen based on destination);

  • Tracking: A tracking number will be provided after shipment and can be checked on the order page; international shipments may require customs clearance, so please allow extra time.

  • Lost / Damaged Items: If loss or damage during transit is confirmed, with courier proof we will resend the same item free of charge or issue a refund.
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Customer Reviews

  • 露營背景，美國主人與戴著西部主題口水巾的大丹犬開心地望鏡頭

    Mark (Great Dane owner)

    "Finally, a brand that gets giant dog fashion! The Western-themed bib is awesome—those co-created chest measurements fit perfectly. Took it camping, and everyone asked where I got it." ——Mark (Great Dane owner)

  • 背景晴空塔，日本男飼主抱著穿著櫻花學院風格口水巾的大型緬因貓感到很快樂

    Kenta (owner of the Corn Shoes cat)

    「The cherry-blossom school-style armor is just too cute! The shoulder-width adjustment is perfect and it doesn't constrict the fur. I'm amazed by the handmade details, and my Instagram posts got twice as many likes.」—— Kenta（owner of Cornshoe the cat）

  • 寫實相片,法國女飼主拖著穿著復古領結款的獒犬出門,非常時尚

    Sophie（propriétaire d'une mastiff）

    「The vintage bow tie is so elegant! The cut specially designed for giant dogs is perfect, far more luxurious than those loose smocks. My friends think it's a bespoke creation.」——Sophie（owner of a mastiff）

  • 韓國女主人開心地抱著穿童話馬戲團風格寵物衣服的藏獒,藏獒也望向女主人

    Jimin（owner of a Tibetan Mastiff）

    「Fairy Tale Circus series really stands out! The Handmaker adjusts it to fit his body shape, so he can run and play comfortably. I was finally able to dress my big pup in pretty and comfortable clothes.」——Jimin（Tibetan Mastiff owner）
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Chinese meaning of WAG & HEM

"Wei Xi Workshop" hides our understanding of the relationship between pets and people——

"Wei" takes the meaning of "one and only": every furry companion's body shape and personality are unique. We reject the assembly-line "one-size-fits-all" mindset and create tailor-like, well-fitting designs specifically for larger pets from L to 9XL, so that every life can be treated with care.

"Xi" signifies "connection" and "care": on one side it ties to the pet's comfort and style, on the other it ties to the owner's love. We use design as a bridge and join forces with artisans, turning the regret of "large pets can't find suitable clothes" into the warmth of "dressed neatly, playing freely," so that the bond between pets and people becomes closer thanks to a well-fitting garment.

"Workshop" conveys our creative attitude: we do not pursue factory-style mass production; instead we base our work on handcrafted techniques, partnering with craftsmen from studios across regions, sewing warmth with needle and thread so that every piece carries the original intention of "designed for unique lives."

"Wei Xi Workshop" is both respect for the individual pet and care for the human–pet relationship——because we understand, each is truly one of a kind; because we cherish, the bond grows ever closer.

CONNECTION & UNIQUE

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Return Policy

WAG & HEM Wei Xi Workshop Return Policy
Core Principle
Due to the "customized" nature and "hygiene considerations" of handmade pet clothing,
We implement a "limited returns/exchanges" policy, and we appreciate your understanding and support.

Situations eligible for returns/exchanges (must be applied for within 7 days of receiving the item)
Quality issues: such as manufacturing defects not caused by human damage, like loose stitching, broken snaps, etc.,
Please provide clear photos; after confirmation, we will exchange the item free of charge (same style or another style of equal value).


Non-returnable/non-exchangeable situations
1. Items that have been worn, washed, or show obvious signs of use (e.g., pet hair residue, stains, odors, etc.);

2. Damage caused by the pet biting or scratching;

3. No quality issues and the size matches the measurements you provided (we recommend carefully confirming your pet's measurements before purchasing);

4. Customized items (e.g., special modifications to themed elements) are not eligible for return or exchange.


Return/Exchange Procedure
1. Contact customer service and explain the reason, providing your order number and product photos;
2. After customer service confirms eligibility, they will inform you of the return address and any precautions;
3. Please pack the item securely and send it back (round-trip shipping costs: we will cover for quality issues; for other situations, the buyer is responsible);
4. After receiving the returned item, we will process it within 3-5 business days (exchange/alteration/refund).


Friendly reminder：
Minor variations are normal in handmade products and are not considered quality issues.
To ensure a proper fit, we recommend referring to the "Body Measurement Guide" before purchasing,
or consult customer service to confirm sizing.

If you have any questions, feel free to contact us anytime. Wishing you and your furry friend a pleasant shopping experience!
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